Best Auto Repair, Indianapolis

CONTACT US
  • 317-530-3049

  • 7320 North Keystone Avenue
    Indianapolis, IN 46240

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INSURANCE QUESTIONS

Working Hours
  • Mon 8:00AM - 5:00PM
    Tue 8:00AM - 5:00PM
  • Wed 8:00AM - 5:00PM
    Thu 8:00AM - 5:00PM
  • Fri 8:00AM - 5:00PM
    Sat Closed
  • Sun Closed

INSURANCE QUESTIONS

Know Your Rights

Dealing with the stress of a collision is hard enough without trying to figure out how your accident insurance works. Here are some answers to frequently-asked questions about insurance policies.

Will the insurance company guarantee your work?

We guarantee our own work, but the insurance company does not have the legal right to guarantee a third party's work.

Who pays for repairs?

It depends on the circumstances. If you were at fault, but have comprehensive or collision insurance, the insurance company would pay the costs minus your deductible. If the other party was at fault, their insurance company should pay.

Do I have to accept the insurance company's appraisal of damage?

No. Check the "Appraisal Clause" in your policy if you have differences with their appraisal. It allows you and the insurance company to gather an opinion from an appraiser you both agree upon, or a third-party "Umpire" if you cannot agree.

Do I have the right to a rental car?

If you have purchased rental car coverage and were not responsible for the accident, you may seek reimbursement from the insurance company or, if another driver was responsible for the accident, their insurance company.

If you do not have rental car coverage and were responsible for the accident, you have no grounds to ask for reimbursement. If the other driver was liable, you can generally seek reimbursement from their insurance company.

Want more information on your rights? To make an appointment, call us at 317-530-3049 or make an appointment online!

What People Say About Us

  • reviewicon
    , 06/18/2020

    Chris and crew were great to work with! I will be bringing my trucks back here from now on.

  • reviewicon

    Phenomenal technicians and phenomenal management at Indy truck and auto repair! 10/10 would recommend!

  • reviewicon

    Great service and they get things done when they say they are going to be done!

  • reviewicon

    Straight to the point & quick service. Reasonable prices.

  • reviewicon

    Great - friendly staff. Excellent work.

  • reviewicon

    Excellent service and communication. They understand how to do good and honest business. I recommend them for any auto or truck repair and regular maintenance.

Call us for service: 317-530-3049

ASE (Automotive Service Excellence)
IDENTIFIX
Jasper
NAPA
ALL-DATA
BG Products
  • Car Care Aware