Best Auto Repair, Indianapolis

CONTACT US
  • 317-530-3049

  • 7320 North Keystone Avenue
    Indianapolis, IN 46240

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INSURANCE QUESTIONS

Working Hours
  • Mon 8:00AM - 5:00PM
    Tue 8:00AM - 5:00PM
  • Wed 8:00AM - 5:00PM
    Thu 8:00AM - 5:00PM
  • Fri 8:00AM - 5:00PM
    Sat Closed
  • Sun Closed

INSURANCE QUESTIONS

Know Your Rights

Dealing with the stress of a collision is hard enough without trying to figure out how your accident insurance works. Here are some answers to frequently-asked questions about insurance policies.

Will the insurance company guarantee your work?

We guarantee our own work, but the insurance company does not have the legal right to guarantee a third party's work.

Who pays for repairs?

It depends on the circumstances. If you were at fault, but have comprehensive or collision insurance, the insurance company would pay the costs minus your deductible. If the other party was at fault, their insurance company should pay.

Do I have to accept the insurance company's appraisal of damage?

No. Check the "Appraisal Clause" in your policy if you have differences with their appraisal. It allows you and the insurance company to gather an opinion from an appraiser you both agree upon, or a third-party "Umpire" if you cannot agree.

Do I have the right to a rental car?

If you have purchased rental car coverage and were not responsible for the accident, you may seek reimbursement from the insurance company or, if another driver was responsible for the accident, their insurance company.

If you do not have rental car coverage and were responsible for the accident, you have no grounds to ask for reimbursement. If the other driver was liable, you can generally seek reimbursement from their insurance company.

Want more information on your rights? To make an appointment, call us at 317-530-3049 or make an appointment online!

What People Say About Us

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    Phenomenal technicians and phenomenal management at Indy truck and auto repair! 10/10 would recommend!

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    Great service and they get things done when they say they are going to be done!

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    Straight to the point & quick service. Reasonable prices.

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    Great - friendly staff. Excellent work.

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    Excellent service and communication. They understand how to do good and honest business. I recommend them for any auto or truck repair and regular maintenance.

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    Excellent customer service. Thank you so much

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    I live in Noblesville and have been taking my car to Chris for now over 6 years. He was at a former business in Fishers and has met and exceeded my expectations for service 100% of the time. I would echo that he is accessible and a wonderful communicator in everything he does. He has never upsold or forced us to buy a service or part that wasn't absolutely necessary at the time of service. Whether its a small task like an oil change or a flat tire or even a checkup I go out of my way to see Chris as I know it will be done right and I know he will be honest in everything he does.

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    I have nothing but great things to say about this business and my experience. The Owner (Chris P) is extremely honest, is cheaper than most dealerships or other Auto repair businesses, and is flexible in working you in his schedule based on your availability. We have been doing business solely with Chris for many years and send our friends, my family, and any one that asks where I go to get work done to him. I have high mileage cars (90K and 180K) and Chris always recommends only what I need and has actually talked me out of doing a repair/preventative in the past. I drive 30 minutes to his shop because I trust him and he continues to prove that with every interaction.

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    Thanks Chris for doing a great job fixing my van. I recommend your shop to everyone who wants great service and fair treatment...especially to seniors like myself! Keep up the great work Chris

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    When working out of town we had a company vehicle break down. Luckily, we found Indy Truck and Auto Repair nearby with incredible reviews that are nothing but the truth. We had kind, professional service at a great price with great communication. Highly recommend!!

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    I highly recommend Indy Truck & Auto Repair for friendly, honest, and quick service. Chris runs house upfront and is as straightforward and down to earth as they come. Chris was pleasure to work with and remembered my call for information from a week prior. He almost made having car trouble fun. They were able to make my repair the same day I came in without an appointment, but were also transparent that it depended on when the part delivery came. I'll definitely send any family or friends here if they need car help in the future. Also note: this is a great place to take Hyundai's based on their professional experience

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    Phenomenal technicians and phenomenal management at Indy truck and auto repair! 10/10 would recommend!

Call us for service: 317-530-3049

ASE (Automotive Service Excellence)
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